This policy explains what personal information Dubai Storage Space collects through this website, why we collect it, and what we do with it. It applies to dubaistoragespace.ae and to enquiries you send us by phone, WhatsApp or our quote form.
Who we are
Dubai Storage Space provides climate-controlled self-storage, packing and moving services in Dubai, United Arab Emirates. You can reach us on +971 56 239 0333 or at info@dubaistoragespace.ae.
What we collect
- Details you give us: your name, phone number, the type of items you want to store, and any notes you add to the quote form or send us on WhatsApp.
- Usage data: pages visited, time on page, approximate location, device and browser type, and how you arrived at our site. Collected through cookies and similar technologies.
We do not ask for an email address on this website, and we never ask for passwords, bank details or Emirates ID information through the website.
Why we collect it
- To prepare and send you a storage quote and arrange a pickup.
- To respond to your call, WhatsApp message or form submission.
- To measure which adverts and pages lead to enquiries, so we spend our advertising budget sensibly.
- To keep the site secure and working properly.
Cookies and advertising
We use Google Tag Manager to load measurement tools, including Google Analytics and Google Ads conversion tracking. These set cookies that help us understand how visitors use the site and whether an enquiry came from an advert. Google may use this data to show you our adverts on other websites.
You can control or delete cookies in your browser settings. You can opt out of personalised Google advertising at adssettings.google.com, and install Google's opt-out add-on from tools.google.com/dlpage/gaoptout. Blocking cookies will not stop you using this site or contacting us.
Our quote form and contact buttons open a conversation in WhatsApp with the details you entered. Messages you send us there are handled under WhatsApp's own privacy terms as well as this policy. We keep those conversations to service your enquiry.
Who we share it with
We do not sell your personal information. We share it only with:
- Our own staff and drivers, so they can quote, collect and store your items.
- Service providers who run our website, hosting, analytics and advertising tools.
- Authorities, where UAE law requires us to.
How long we keep it
Enquiry details are kept for as long as needed to serve you, and afterwards for our business and legal records. Analytics data is retained according to the settings in our Google accounts. You may ask us to delete your enquiry details at any time.
Your choices
You can ask us to give you a copy of the information we hold about you, correct it, delete it, or stop contacting you. Call or WhatsApp +971 56 239 0333 or email info@dubaistoragespace.ae and we will action it.
Security
This site is served over an encrypted HTTPS connection, and access to enquiry records is limited to staff who need it. No system is perfectly secure, but we take reasonable steps to protect your information.
Children
This website is intended for adults arranging storage or moving services. We do not knowingly collect information from children.
Changes
We may update this policy as our services change. The date at the top shows when it was last revised.
Questions about this policy? Call or WhatsApp us on +971 56 239 0333, or email info@dubaistoragespace.ae.